After market radio issue

• Oct 26, 2024

• #1

AFT2008KK

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Hi Jeep Liberty family ….

I have an Amazon special (don’t judge) Atoto radio installed in old Blue. 2008 Kk 140k w/ the adapter.

It randomly crashes and reboots. Is this a CANBUS communication issue? Ive swapped the radio out with another unit and still happens randomly.

Any thoughts? KK Gremlins at play?

 

• Oct 26, 2024

• #2

lfhoward

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AFT2008KK said:

Hi Jeep Liberty family ….

I have an Amazon special (don’t judge) Atoto radio installed in old Blue. 2008 Kk 140k w/ the adapter.

It randomly crashes and reboots. Is this a CANBUS communication issue? Ive swapped the radio out with another unit and still happens randomly.

Any thoughts? KK Gremlins at play?

Click to expand...

I just installed an ATOTO F7 in my Jeep Commander about 2 weeks ago. It has crashed and rebooted a couple of times, but doesn’t seem to do it all that often. Or at least not often enough to bother me. How often do you have trouble with yours?

I went with the F7 rather than the S8 because it’s Linux and simple, and I figured it would be more stable than the Android OS units. Which one have you got?

 

• Oct 26, 2024

• #3

AFT2008KK

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ATOTO F7 XE​

Family member has one un their F250 for a few years and doesn’t have any issues. So it seemed like a good choice.

The issue is intermittent. No pattern i can discern yet. Goes multiple days w/o issue. And yesterday crashed 2x’s in a 20 minute period.

 

• Oct 26, 2024

• #4

lfhoward

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Same model as me. The unit lost contact with my phone 3x in 20 minutes today, then automatically got the connection back each time. I don’t know if it is my phone (which is an iPhone 12 and kind of old) or the radio.

 

• Oct 27, 2024

• #5

AFT2008KK

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Have the sa e experience with both an iPhone 12 and 14. I got a replacement unit and it happened again. Maybe it’s the interface ? PAC RP4-CH11 used here.

 

• Oct 27, 2024

• #6

lfhoward

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I have the CRUX SOOCR-26 interface, so I think we can rule the interface out since it does it with both.

It’s interesting that the iPhone connects via both Wi-Fi and Bluetooth. It seems like the Wi-Fi is not disconnected but the Bluetooth is when this happens. But I am not completely sure of this.

 

• Oct 27, 2024

• #7

AFT2008KK

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I’ve noticed the wifi - bluetooth issue too. I emailed with atoto customer support w/o success. Their resolution was to send another unit. Same issue. Next option im considering removing interface as a test.

 

• Oct 27, 2024

• #8

lfhoward

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Another thing I have not gotten around to is registering my unit with ATOTO and updating the firmware version if it is not the latest one. Have you done this yet?

 

• Oct 27, 2024

• #9

AFT2008KK

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No. Haven’t looked into that either. Maybe the logical option.

I looked at the interface. Without it, the current harness doesn’t allow radio to power on. It would take cutting into the main harness or getting another plug and play option

 

• Nov 1, 2024

• #10

AFT2008KK

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Funny thing today…. Cold morning here and radio wouldn’t turn on. I pulled radio fuse in tipm and reset it. Then it turned on fine. Fuss felt tight in the holder. Ideas??

 

• Nov 1, 2024

• #11

lfhoward

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Hmmm. It is unseasonably warm here in Philly (80’s in November!?) so I can’t confirm if mine does that in the cold yet. But if it does I’ll come back and post it here.

I think there is a reset button on the lower left of the faceplate that you can push with a paperclip. Haven’t tried that yet.

 

• Nov 1, 2024

• #12

AFT2008KK

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lfhoward said:

Hmmm. It is unseasonably warm here in Philly (80’s in November!?) so I can’t confirm if mine does that in the cold yet. But if it does I’ll come back and post it here.

I think there is a reset button on the lower left of the faceplate that you can push with a paperclip. Haven’t tried that yet.

Click to expand...

Was 49 degrees in So-Cal. Tried resetting. Same shutdown issue happening. These KK’s have lots of Gremlins as they age. So who knows where the problem is.

 

• Nov 3, 2024

• #13

lfhoward

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I went through the process to update the firmware here:

https://www.eproductcare.com/platformBrand/3/product/1793920089142095874

You'll have to upload a photo of the head unit's "About Device" page in the settings.

My unit is already running the most recent firmware.