my stock suspension is SHOT

[luigi1285]

the one thing that kills me now is that i cant even lift it. the second i put a lift on and i have another issue they will try to find some way of relating it to the lift. also its kinda funny the work is being done under warrenty and now needs an alignment because they are changing the struts. they are trying to hit me for the cost of the alignment also

 

[ThunderbirdJunkie]

Uh, it needs an alignment if they're replacing springs ANYWAY. Not just because they're replacing the shocks.

 

[tjkj2002]

the one thing that kills me now is that i cant even lift it. the second i put a lift on and i have another issue they will try to find some way of relating it to the lift. also its kinda funny the work is being done under warrenty and now needs an alignment because they are changing the struts. they are trying to hit me for the cost of the alignment also

Alignments are not covered under warranty,they are considered a maintenance item and is 100% your responsibility.

 

[luigi1285]

I just got an alignment 4000 miles ago it now needs another alignment due to warrenty work. So shouldn't the dealer cover the alignment because it now needs one due to warrenty work not schedualed maintenance?

 

[ThunderbirdJunkie]

Yes. It needs an alignment because of the work they're doing, so it absolutely SHOULD be covered.

 

[luigi1285]

well they charged me i have to call the manager tom. the kicker is they didnt even replace the broken bump stop. and as usual the tech could not recreat the ****** and stalling issue go figure. i have to call tom and raise hell ive had it with this service center they charged me for the alignment and didnt even finish fixing the truck. im livid. 11 days later and they didnt even freaking finish. i told the women i and left i had to leave before i lost it this place is always messing up like this. sry neeeded to vent.

 

[talleybird_kk]

Of course lol. That y I'm hopen they do the right thing. But for every other issue I've brought it in for like the dropping rpms and engine shaking and the ****** they always seem to come back with the tech couldn't reproduce the symptom . Gotta feeling they gonna tell me that this is normal wear and tear now for the suspension.

Any other ****** issues you've had? I'm just wondering if mine are in my head....

 

[luigi1285]

as per the ****** issues and stalling issues they gave their famous answer "the tech could not replicate the problem"(banghead)

 

[tjkj2002]

as per the ****** issues and stalling issues they gave their famous answer "the tech could not replicate the problem"(banghead)

Do you know how much they pay the tech to look for your issue? The average is .3-.5 hours,that's 18-36 minutes.Think the tech is going to lose money and spend hours driving it looking for a problem that is intermittent?

 

[luigi1285]

i understand and agree with that 100 percent. but is 2 miles really considered a test drive?

 

[tjkj2002]

i understand and agree with that 100 percent. but is 2 miles really considered a test drive?

That is about 4 test drives for most shops.

 

[ThunderbirdJunkie]

ThunderbirdJunkie's test drive loop was about 3/4 of a mile.

'cept for fun cars, his test drive loop was 5 miles...mostly sideways (rotflmao)