Tire shop blew up a tire

[cplchris]

I brought my newly powdercoated tj moabs and 265/70R16 tires to what is usually regarded as one of the reputable tire shops in my area.

And they blew up a tire when they were trying to seat the bead. They started blaming the tires, the wheels, the powdercoat....everything except human error. They also refused to replace my tire that they ruined.

The other tire they tried mounting they claim had 90 psi in it and the bead still didn't seat. Which leads me to believe the tech that blew up the other tire was running air into it completely unregulated.

I am bringing the wheels and tires to a jeep dealership to have them mounted. My other option is to drop almost $600 on a set of non marring rim clamps for my tire machine.

Is there anything odd about the moab wheels that i need to be aware of when seating the bead? The shop did get one of the tires mounted, (although they didnt line up the yellow dot with the valve stem), so im guessing it was operator error.

Edit: corrected the tire size

 

[M38 Bob]

What type (if any) bead lube was used? Who, how much experience, applied the powder coat? You say a popular, well thought of, reputable shop, why automatically assume it WAS their fault? What makes you think a dealership who's installer is usually sweeping the shop will accept any more responsibility?

 

[HoosierJeeper]

I'm wondering if the 235 is too narrow for the 8" wide Moabs?

 

[jeeper03]

Yes in my opinion that tire is to small for the Moab wheels just my opinion. If you were to bring that into my work for me to do I would have said no. Also as for the yellow dot I have lined it up with the valve stem and also not with the valve stem and have noticed no difference in balancing so no longer even pay attention to it.

 

[M38 Bob]

Never had a problem with narrow tires on wide wheels if you can get initial bead contact to begin inflation .

 

[tommudd]

Tire too narrow to properly seat onto an 8 inch wide wheel
7 inch tread -vs- 8 inch wheel
I assume they were used tires as well so that would make a difference trying to mount them
Many factors there , depth of tread etc
Never been in favor of mounting narrow tires on wider wheels seen too many scary situations trying to air them up

 

[tommudd]

Never had a problem with narrow tires on wide wheels if you can get initial bead contact to begin inflation .

Most times a huge pain to get them especially if used / cheaper tires that just want to fold up

 

[cplchris]

Tire too narrow to properly seat onto an 8 inch wide wheel
7 inch tread -vs- 8 inch wheel
I assume they were used tires as well so that would make a difference trying to mount them
Many factors there , depth of tread etc
Never been in favor of mounting narrow tires on wider wheels seen too many scary situations trying to air them up

Woops, they are 265/70r16...i wasnt thinking clearly and not used they are brand new

 

[Aceofspades]

Really 1" difference and they destroyed the tire?
Not that I'm a fan of "stretched" tires but I've seen a smart car tire stretched onto a 9" rim on YouTube. Tuners stretch tires way more then 1" - not that I'm condoning it as I think it not only looks stupid but it's extremely unsafe and puts everyone on the road at risk when that car leaves the tire shop.
But it does seem odd they couldn't mount it. Something's missing here... bad tire or issue with rim ?

 

[cplchris]

What type (if any) bead lube was used? Who, how much experience, applied the powder coat? You say a popular, well thought of, reputable shop, why automatically assume it WAS their fault? What makes you think a dealership who's installer is usually sweeping the shop will accept any more responsibility?

The shop claims they used a ton of soap, i asked if they were just using dawn and water and he said no special soap just for tires, but i have no way of knowing for sure, but there is also no residue of soap or lube on the tired that burst so i don't believe there was enough lube used, if any at all.

The guy who did the powdercoat has been doing it for over 10 years and has done thousands of wheels, most of them go to this shop to be mounted. But the "tech" who was mounting mine did not seem to be the brightest and this being a busy time of year i wouldnt be surprised if he was new or inexperienced.

I lightly scraped the wheel with a knife to make sure the powdercoat wasnt too thick...it went right to aluminum with very little effort.

My reason for going to a jeep dealer is with the hope that someone there has mounted plenty of tires on moab wheels.

What leads me to believe it was there fault is the fact that a brand new tire exploded. They said they tried miunting a 3rd but it was taking 90psi in the tire and not seating...so i gotta wonder how much pressure seated the other bead and blew the tire apart? They were also seating the bead with the tire/wheel off the machine...which strikes me as a terrible idea, i have always seated the bead using the machines regulated air line and left the wheel clamped in place.

 

[cplchris]

Really 1" difference and they destroyed the tire?
Not that I'm a fan of "stretched" tires but I've seen a smart car tire stretched onto a 9" rim on YouTube. Tuners stretch tires way more then 1" - not that I'm condoning it as I think it not only looks stupid but it's extremely unsafe and puts everyone on the road at risk when that car leaves the tire shop.
But it does seem odd they couldn't mount it. Something's missing here... bad tire or issue with rim ?

See OP, i made a typo on the tire size.

 

[tjkj2002]

Good tire lube/soap will dry quickly and leave no residue.The stuff we use at work is a paste type stuff that works very well.

Sounds like they are 100% at fault as it clearly states "no more then 40psi to seat beads" on every single DOT legal tire since they admitted 90psi in one tire already.


I've mounted some pretty tuff tires and never had to go above 55psi which is the highest are tire machine will go with alot of coaxing.

 

[cplchris]

Good tire lube/soap will dry quickly and leave no residue.The stuff we use at work is a paste type stuff that works very well.

Sounds like they are 100% at fault as it clearly states "no more then 40psi to seat beads" on every single DOT legal tire since they admitted 90psi in one tire already.


I've mounted some pretty tuff tires and never had to go above 55psi which is the highest are tire machine will go with alot of coaxing.

Yea but the one tire they did mount had a whole bunch of residue on it and it was hard to wipe off (which is why i suspect they may have been using dish soap and water)

The best part is that they refused to replace the tire that they blew up.

So my follow up question is are there any special "tricks" or pitfalls to avoid when mounting tires on the tj MOAB wheels?

 

[tommudd]

Woops, they are 265/70r16...i wasnt thinking clearly and not used they are brand new

If 265-70-16s and new then should be no reason why they had issues

 

[tommudd]

Yea but the one tire they did mount had a whole bunch of residue on it and it was hard to wipe off (which is why i suspect they may have been using dish soap and water)

The best part is that they refused to replace the tire that they blew up.

So my follow up question is are there any special "tricks" or pitfalls to avoid when mounting tires on the tj MOAB wheels?

No not at all, I've even swapped a couple of tires with tire irons and small air compressor ( 265-70-16s on MOABs with no issues at all. The ones I am running now they had no issues
Clearly their fault ! Period

 

[cplchris]

Thanks to everyone for the replies and info...it feels better to know im not going crazy yet.

 

[uss2defiant]

small claims court i guess if they don't man up to their mistakes... :/

 

[LibertyTC]

Sorry they ruined your tire..
& now time for the comedy hour....
Proof that over inflation can = Butt Hurt !
Link:https://www.youtube.com/watch?v=gXoAsHrO7kw

 

[cplchris]

small claims court i guess if they don't man up to their mistakes... :/

Amazon is replacing the tire, small claims court is more time than it is worth.

I'll just share my experience with the local community and let people know that they jave no problem ruining someones property and telling them to pound salt.

 

[M38 Bob]

One more question; did the tire burst in sidewall area, tread area, or bead blow over the rim flange?