Universal Antifreeze

[M38 Bob]

Dexos is not full synthetic.

AAAaahhh, but it is. Not all synthetic is Dexos, but all Dexos is synthetic. The way a tribologist at Kendal/Phillips/Mystic explained it to me is that most everybody's full synthetic meets Dexos quals, but you myst pay a per volume licensing fee to put the name on your containers. Which is why Kendall has two full synthetic 5W30 oils. Contents are the same, but one container has "Dexos" approved, the other does not. The Dexos one costs a few cents more to cover what they pay GM .

Some oil mfgrs choose to pay this extortion, others don't.

Bob


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[tjkj2002]

AAAaahhh, but it is. Not all synthetic is Dexos, but all Dexos is synthetic. The way a tribologist at Kendal/Phillips/Mystic explained it to me is that most everybody's full synthetic meets Dexos quals, but you myst pay a per volume licensing fee to put the name on your containers. Which is why Kendall has two full synthetic 5W30 oils. Contents are the same, but one container has "Dexos" approved, the other does not. The Dexos one costs a few cents more to cover what they pay GM .

Some oil mfgrs choose to pay this extortion, others don't.

Bob


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AAAAAAAAAAAAAAAAA...................


Nope it's not all synthetic......................

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[LibertyTC]

Hmmm...I thought all GM Dexos was all semi-synthetics.
All BS dealer trademarks to sell oil if ya ask me.
Just use a good filter & full synthetic like mobil1 extended performance or Penzoil Platinum and engines will be very happy!!

 

[Birdman330]

Its a GM Gimmick, that is known as Semi-Dexos which is used on pre 2011 GM's and or other makes. Just like Dexos aka Dexos 1, its nothing special just a re-branded motor oil.

 

[tjkj2002]

Its a GM Gimmick, that is known as Semi-Dexos which is used on pre 2011 GM's and or other makes. Just like Dexos aka Dexos 1, its nothing special just a re-branded motor oil.

It's the real deal dexos all the way down to the actual GM part#'s since it's AC Delco brand(GM product).


The dexos we use at work is a synthetic blend also,made by Conoco and is much cheaper then our full synthetic oil(which meats the dexos standard also).

 

[M38 Bob]

Never seen, or had a call for genuine GM. Just going by what the Kendall rep explained to me.


Bob

 

[Birdman330]

It doesn't take a detective to know from the very get go what was what in the matter. The very moment GM rolls out this Dexos for all 2011 and up, Mobil 1 Full Synthetic is the only oil on the market that is ''Dexos Certified'' your oil change is 90 some bucks and can only be done at the dealership or as I was told by Kendall at the time a place that did Full Synthetic Motor Oil. Of course a year later Kendall rolls out with their own Dexos Oil which i have a full qt bottle of. Now 99% of all Full Synthetics are ''Dexos Certified''. I have to look at my bottle of Ultra Platinum but I think that isn't Dexos yet or it may be, I know Platinum is which I have ran. Not to mention a certain car rental company which I won't name actually stated they would not pay for full synthetic oil changes and stated it was okay to use regular synthetic blend in their GM cars. As far as I still know, you can not use any synthetic blend in any GM Vehicle is has to be a full Dexos Oil Change.

 

[ltd02]

Man this is too confusing for me. Glad I don't have a GM. I've had many over the years but will probably never own another. It's a long story.

 

[TheBlueKJ]

So how did we go from anti-freeze to dexos oil?

 

[CactusJacked]

I believe it made a left turn at the last intersection, then headed south from there. :happy175:

 

[tjkj2002]

It doesn't take a detective to know from the very get go what was what in the matter. The very moment GM rolls out this Dexos for all 2011 and up, Mobil 1 Full Synthetic is the only oil on the market that is ''Dexos Certified'' your oil change is 90 some bucks and can only be done at the dealership or as I was told by Kendall at the time a place that did Full Synthetic Motor Oil. Of course a year later Kendall rolls out with their own Dexos Oil which i have a full qt bottle of. Now 99% of all Full Synthetics are ''Dexos Certified''. I have to look at my bottle of Ultra Platinum but I think that isn't Dexos yet or it may be, I know Platinum is which I have ran. Not to mention a certain car rental company which I won't name actually stated they would not pay for full synthetic oil changes and stated it was okay to use regular synthetic blend in their GM cars. As far as I still know, you can not use any synthetic blend in any GM Vehicle is has to be a full Dexos Oil Change.

Basically Dexos is SN rated oil,any will meet that requirement these days.


I know back when dexos came out enterprise had a big beef with GM over it and we got a letter from GM and Enterprise stating that our regular syn-blend oil did meet GM's oil requirement even without the dexos label.

 

[Birdman330]

Yes, I had to sign a thing stating I would not put Full Synth oil in their cars.

 

[tjkj2002]

Yes, I had to sign a thing stating I would not put Full Synth oil in their cars.

I do all the time,granted not in GM's but Toyota's and Honda's that require full synthetic 0w-20.

 

[Birdman330]

Of course that did change over the course of like six months, since you can't get around putting regular oil into their VW's they have in the fleet. So as I heard, a few phone calls were made and there was some relent, followed by a rough agreement that ignoring what the manufacturer says might not be a smart idea. So after that we did start using complete full synth for their whole line up, including when I was working for Chrysler.

 

[TheBlueKJ]

Speaking of VW's gotta love it when a customer comes in and refuses to put the right oil in. "Sir your vehicle requires 5w-40 full synthetic" "I don't care put 5w-30 dino in I'm not paying for that nonsense". Yea that one almost blew the motor pulling it out the bay, now that I think of it, it was a turbo'd Saab

 

[tjkj2002]

Speaking of VW's gotta love it when a customer comes in and refuses to put the right oil in. "Sir your vehicle requires 5w-40 full synthetic" "I don't care put 5w-30 dino in I'm not paying for that nonsense". Yea that one almost blew the motor pulling it out the bay, now that I think of it, it was a turbo'd Saab

Funny thing those Saab turbo's are just GM's ecotec 2.3's.Nothing special needed as far as oil as long as it's 5w-30.

 

[Birdman330]

One thing that never ceased to amaze me, how many people would refuse to follow guidelines and then flip out when they bring in their expensive Jag, Merc, BMW, or Audi when you tell them their oil change is going to be more than that 19.95 Coupon which they think they're getting a smack of a deal. Reminds of the guy I put in his place over his Mercedes Benz's and batteries. Threw a fit he would have to pay $150 for the battery installed and the other one $130 carry out. Told him promptly then he could go to Mercedes and pay $300 for each battery alone carried out. He started to mouth back but stopped promptly when he realized that mouthing to me about price over batteries wasn't going to make me change the price.

 

[tjkj2002]

One thing that never ceased to amaze me, how many people would refuse to follow guidelines and then flip out when they bring in their expensive Jag, Merc, BMW, or Audi when you tell them their oil change is going to be more than that 19.95 Coupon which they think they're getting a smack of a deal. Reminds of the guy I put in his place over his Mercedes Benz's and batteries. Threw a fit he would have to pay $150 for the battery installed and the other one $130 carry out. Told him promptly then he could go to Mercedes and pay $300 for each battery alone carried out. He started to mouth back but stopped promptly when he realized that mouthing to me about price over batteries wasn't going to make me change the price.

Can't tell you how many we see a day that bring in like $5.99 or $9.99 oil change coupons(we price match) for there 15qt F350 SD diesel and we say no or on a vehicle that requires full syn oil.Hell they loose money doing a oil change at full price if they have to pay me.

 

[Birdman330]

Can't tell you how many we see a day that bring in like $5.99 or $9.99 oil change coupons(we price match) for there 15qt F350 SD diesel and we say no or on a vehicle that requires full syn oil.Hell they loose money doing a oil change at full price if they have to pay me.

That was one of the reasons why I decided to just all around quit service. Of course its now left me with a semi permanent dark view of people because they refuse to understand what they have bought. In my last year working for Tires Plus I started to get temperamental with people and their new cars requiring full synthetic oil, such as Honda, GM, Toyota etc... Walking in with that 19.95 Coupon griping they didn't want to pay the 80 dollar oil change at the dealership, to which I quoted with that coupon since it was an all around coupon that their oil change would be sometimes between $55 and $65 bucks. They would tell me that they want the cheap oil change. To which my response was: "You like that nice warranty and most likely extended warranty you bought?" Their response was of course ''Yes." to which my reply would be ''You want to keep that warranty you put in what the manufacturer says to put in, or else you pay for it when you break it." Of course I used to get into it constantly with our Service Manager because he couldn't wrap it around his head GM's took Full Synthetic after 2011, of course for being some sort of psychology major a one watt bulb was brighter than him. He didn't understand, that ''caving into customer demand'' could and would give serious consequences. IE the customer realizing were at fault and now paying for a brand new engine when the dealer tells them they put the wrong oil in it. Of course if our Management had half the brains they bragged they had, he never would have made Service Manager let alone the talks of giving him a store to run because he had serious issues upstairs. Another reason why I ended up leaving because of the problems he was causing.

 

[libertybob]

Question

If a customer insists on putting in a cheaper oil than that required by the manufacturer, do you put a warning notice on their receipt that customer insisted on installing cheaper oil than that required by the manufacturer and that this could possibly void the manufacturer's warranty? I have heard service managers tell customers this verbally but wonder if it is put in writing somewhere. Personally I never deviate from what the owner's manual calls for. As one new car salesman told my brother when he asked about fuel mileage on a muscle car, it you can't afford the gasoline you can't afford the car. That applies to oil and other service items too.