If you do indeed have the clutch fan (heavy duty cooling), your plug and play fan options will need to be for that set up (standard duty shroud won't clear the clutch fan assembly). The shroud is different and the fan module(size) is smaller than the standard duty cooling that has a larger electric fan (and more closed shroud). A standard fan module will not with the HD cooling shroud. You will also need to pay attention to your particular year. Early HD cooling has a 1 stage fan, later model have a 2 stage fan and the plug is different between the two(2 pin vs 3 pin)
Assuming everything is good, it's possible your fan clutch may also be not functioning. The smaller electric fan/open shroud on the HD cooling may not be enough if the clutch is stuck in the free wheel position (a spring moves with heat.... or at least it should)
Regardless let us know what your solution ends up being.